Privacy Policy

Chatti — AI Translator ("App") is provided by Sizze.io Inc. ("Company", "we", "us", or "our"). This Privacy Policy explains what information we collect when you use the App, why we collect it, and what control you have over it.

1. Information We Collect

We collect the following types of information:

• Account information: your email address, if you sign in with a one-time email code; or your Apple ID identifier, if you sign in with Apple. Sign in with Apple may hide your real email behind Apple's private relay — in that case we only ever see the relay address.
• Conversation content: the text you type, the photos you submit for photo translation, and the documents (PDF, DOCX, TXT) you upload, together with the translations Chatti produces from them. This is stored so your conversation history syncs across app launches and devices.
• Voice data (optional): if you choose to create a personal AI voice, a short recording of you reading a script is sent to our voice provider to create a cloned voice used to read your translations aloud. This is collected only if you actively use this specific feature.

We do not collect your location, your contacts, your browsing history, or device advertising identifiers, and the App does not contain analytics or advertising tracking SDKs.

2. How We Use Your Information

We use the information above to:

• Produce translations of the text, photos, and documents you submit;
• Read translations aloud in a natural voice, including your cloned voice if you created one;
• Keep your conversation history in sync across app launches;
• Sign you in and maintain your account;
• Process your Chatti Pro subscription;
• Respond to support requests and important account communications.

We do not sell or rent your personal data to third parties, and we do not use the content you submit to train AI models beyond what is needed to produce your translation in the moment.

3. Third-Party AI Processing

Chatti's translation and voice features are built on top of specialized AI providers:

• Anthropic (Claude): the text, photo, or document you submit for translation is sent to Anthropic's API solely to produce your translation, subject to Anthropic's own data handling terms.
• ElevenLabs: translated text sent for voice playback, and — if you opt in — your recorded voice sample used to create your personal voice, are processed by ElevenLabs under their own privacy terms.

4. Sign-In Methods

• Sign in with Apple: we receive your Apple ID identifier and, unless you choose Apple's private email relay, your email address.
• Email code: we send a one-time 6-digit code to the email address you provide, via our email delivery provider Resend, to verify it's you.

Chatti has no passwords. We never receive your Apple ID password or any other account credentials.

5. Data Storage and Security

• Your data is stored on servers hosted on DigitalOcean.
• All traffic between the App, our servers, and our service providers is encrypted (HTTPS/TLS).
• Your data is retained only for as long as your account exists.

6. Sharing of Information

We share your data only in the following limited cases:

• With the trusted service providers named in this policy (Anthropic, ElevenLabs, Resend, Apple, RevenueCat, DigitalOcean), under confidentiality obligations, solely to provide the App's features;
• As required by law or legal process;
• In the event of a merger, acquisition, or business transfer, where user data may be part of the transferred assets.

We will never share your conversations or personal details with advertisers.

7. Subscriptions and Payments

• Chatti Pro (monthly or yearly, with a free trial on the yearly plan) is billed through your Apple ID account and processed by Apple, with subscription management handled on our behalf by RevenueCat.
• We do not collect or store your payment card details.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel anytime in your Apple ID account settings.

8. Your Rights

• You can access, correct, export, or erase your data at any time.
• Deleting your account (Profile → Account → Delete Account, in the App) permanently removes your account, chats, translations, photos, and documents from our servers.
• You can also request deletion of your data, or a copy of it, by email — we respond within 30 days.
• If you are in the EU/EEA or UK, this includes your rights under the GDPR; California residents have equivalent rights under the CCPA.

9. Children's Privacy

Chatti is not directed at children under 13 (or the minimum age required in your country), and we do not knowingly collect their personal information. If we become aware that we have, we will delete it promptly.

10. Third-Party Services

The App relies on the following third-party services, each of which may process data under its own privacy policy:

• Anthropic — AI translation processing (Claude models)
• ElevenLabs — voice synthesis and voice cloning
• Resend — transactional email delivery (sign-in codes)
• Apple — Sign in with Apple, In-App Purchases
• RevenueCat — subscription management
• DigitalOcean — server hosting

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised Effective Date, and material changes will also be shown in the App.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or want to exercise any of the rights above, please contact us:

Email: support@chatti.app
Company: Sizze.io Inc.
Jurisdiction: Worldwide